An AI discovery engine that reads real Google Photos complaints and sorts them by how retrieval broke — not just how people felt.
Complaints per failure mode. Severity is rated 1–5; opportunity is volume × severity.
Every complaint is tagged against these five failure modes.
The clues people bring versus the clues the system demands. Where these two lists don’t meet is where retrieval fails. Select any clue to read the complaints behind it.
Limits, stated plainly. 84 of 705 complaints were judged retrieval-relevant, so every figure here rests on n=84 — enough to rank failure modes, not to size a market. 89% of the retrieval signal came from Reddit, where people describe what they were trying to find; store reviews rarely go past one line. Some complaints describe photos that went missing after a sync or restore rather than photos that exist but can’t be surfaced — the two look alike in a keyword pass, and separating them is the next pass worth doing. Ask the corpus matches complaints by term overlap against the question (expanded with a retrieval-domain synonym map); it retrieves and re-aggregates real complaints rather than generating prose, so nothing on screen is invented.